Shopping online should be worry free. We believe in treating our customers the same way we would like to be treated. There is no set time limit to return items in their original condition for exchange or full refund of the purchase price.
• Please return bats in original plastic shrink wrapping if possible.
• If your bat is defective or broken, you must go through the bat warranty process directly with the manufacturer of your bat. Don't worry, it's easy.
Returns require an RA Number. Click here or call 1-800-589-4487
We will gladly accept your return at this address:
711 S Beach Blvd.
Anaheim, CA 92804
Writing your order number on the outside of the package helps us to quickly identify your return. Please note that if your credit card has expired, or if your purchase was made over 120 days from the return date, a refund may be issued by check. Checks will be mailed within 7-10 days from the date we receive your return.
Length of Warranty
• Aluminum and Composite Bats = Up To 400 Days (Return To Manufacturer If Bat Is Broken)
• Wood Bats = 0 Days
• "No Warranty", Blemished and Demo Bats = 0 Days
• Bamboo/Composite Wood Bats = Up To 90 Days (See item description for details)
• Batting Gloves = 90 Days
• Equipment Bags = 90 Days
• Fielding Gloves = 365 Days
• Helmets and Catchers Gear = 365 Days
We go even further for you. 99% of the time if you place an order by 4:00 pm PST (7:00 pm Eastern) we still get your order out the same business day. Please call if you have any questions/requests 1-800-589-4487
Shipping Rates for a single bat or glove: The exact arrival date will be displayed on the item's page, and during checkout.
Ground: FREE on orders over $100
Next Day Air: $5 to $28
2nd Day Air: $0 to $16 (Free on most high-end bats and gloves)
3 Day Select: $0 to $13
Next Day Saturday: $25 -$45 As quoted (Offered Late Thursday to mid Friday)
There are no weight limits on Free Ground Shipping. All ground shipments over $100 are shipped FREE of charge.
APO/FP Shipping is not currently offered. We are exploring ways to integrate this in the future.
We only ship to the 50 United States
Due to manufacturer restrictions, we cannot ship outside of the United States. Canada and Australia, we apologize.
Shipping to a PO Box:
We are unable ship to a PO Box, all orders must have a physical address as the shipping address.
No sales tax is charged unless we are shipping to addresses in California, where we are required to collect 8% sales tax.
No refunds, exchanges or credits will be issued for bats that are, after purchase from CheapBats.com, banned, forbidden, outlawed or deemed illegal for play for any reason. If you are unsure about the legality of a baseball bat or softball bat, we will do our best to help, but some leagues and associations sometimes make up special rules for their field, district, city or state. If you are unsure if a bat is legal for play, contact a local league official to find out before you make your purchase.