Shipping & Return Policies

 

FREE RETURNS on Bats and Fielding Gloves

Shopping online should be worry free. We believe in treating our customers the same way we would like to be treated.

Customers have 30 days from the ship date to return items in their original condition for a full refund of the item(s) price. Original shipping charges you paid are non-refundable. Free return shipping is available for bats and gloves.

If you receive your order and realize you selected the wrong item/size, don't worry. Just return it within 30 days using this process and place a separate order for correct item/size at your own convenience. 

New items in original packaging - returnable for full refund of item's price within 30 days of original ship date. No restocking fees.

Lightly used and/or out of wrapper items - returned within 30 days will be subject to a 15% restocking fee that will be deducted from your refund.

Heavily used items, abused items, incomplete itemswill not be accepted.

Missing bat warranty stickers, holograms, serial number stickers - Your return will be declined or subject to a restocking fee if the sticker or hologram that came affixed to your bat is not returned, which is required for bat warranty purposes.

Defective or broken bats - These items must go back to the manufacturer for replacement. If you do return it to us, it will only slow down your replacement process by at least a week. Each manufacturer has their own bat warranty process that they handle directly with you. When you do contact the manufacturer to start your warranty claim process, please have your order information ready as they'll need that as your proof of purchase. 

Don't delay! UPS labels generated using our automated system will expire 30 days after your original ship date.

 

 

Fine Print...

Subsidized shipping charges, incurred by us from your original order, will be deducted from your refund (if applicable).

By using our UPS account for your return, you agree to have the amounts listed below deducted from your refund, if applicable.

You may use your own shipping for you return if you prefer, but must use the link provided to take advantage of the Free Return Shipping on Bats and Fielding Gloves.

Returning items other than bats and gloves?  $12.99 First item + $3.99 each additional item returned. (Use the UPS returns link provided).

If you are returning multiple items, including bats/fielding gloves, the bats/fielding gloves will be considered your first item.

For example you return a bat, bag, and a pair of batting gloves:

Bat is FREE, bag ($3.99), batting gloves ($3.99) so $3.99 + $3.99 = $7.98 deducted from your refund to cover return shipping costs.

You may send returns back to us using any major carrier, however, to be eligible for our Free Return shipping program on bats and gloves, and the rates shown above for returning other items, you must use our UPS Returns portal.

 

If you would like to use your own return method, we will gladly accept your return at this address: 

CheapBats.com Returns
711 S Beach Blvd.
Anaheim, CA 92804

Writing your order number on the outside of the package helps us to quickly identify your return.



Length of Warranty 

• Aluminum and Composite Bats = 0 to 365 Days depending on bat (See item description for details)

(Return To Manufacturer If Bat Is Broken)

• Ash and Maple Wood Bats, Senior Softball Bats, Out of Wrapper Bats, and Blemished (BLEM) Bats DO NOT COME WITH A WARRANTY unless specifically stated on the product listing page.
• Bamboo/Composite Wood Bats = 0 to 90 Days depending on bat (See item description for details)
• Batting Gloves = 30 Days
• Equipment Bags = 30 Days
• Fielding Gloves = 365 Days
• Helmets and Catchers Gear = 30 Days

 

 
Shipping Information
 
Orders ship same business day if ordered by 2:00 pm Pacific Time. In stock items will be delivered in 1-5 business days when the Ground Shipping option is chosen. We ship from Anaheim, California.
 

Shipping Rates for a single bat or glove: The exact arrival date will be displayed on the item's page, and during checkout.

Ground: FREE on orders with subtotal over $100
Next Day Air: $5 to $27 (Arrives by end of day)
2nd Day Air: $0 to $17 (Free on most high-end bats and gloves)
3 Day Select: $0 to $14
Next Day Saturday: $25 -$47 As quoted (Offered Late Thursday to mid Friday)

There are no weight limits on Free Ground Shipping. All ground shipments over $100 are shipped FREE of charge.

 

 
APO/FPO

APO/FP Shipping is not currently offered. We do apologize for the inconvenience.

 

 
We only ship to the 50 United States

Due to manufacturer restrictions, we cannot ship outside of the United States. Canada and Australia, we apologize.

 

 
Shipping to a PO Box:

We are unable ship to a PO Box, all orders must have a physical address as the shipping address.

 

 
Sales Tax:

By law we are required to collect sales tax on shipments to most states.

 


Rule Changes:

No refunds, exchanges or credits will be issued for bats that are, after purchase from CheapBats.com, banned, forbidden, outlawed or deemed illegal for play for any reason. If you are unsure about the legality of a baseball bat or softball bat, we will do our best to help, but some leagues and associations sometimes make up special rules for their field, district, city or state. If you are unsure if a bat is legal for play, contact a local league official to find out before you make your purchase.

 

Canada:


We are unable to ship to Canada. We apologize for the inconvenience.

 

Lost or missing orders/items:


You must notify us of lost or missing items/packages in timely manner in order for us to properly file claims with the carrier and reship the lost or missing items. We require you notify us of lost or missing items/packages within 14 days of carrier's stated tracking delivery date.



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