Shipping & Return Policies

FREE RETURNS on full priced, non-discounted Bats and Fielding Gloves.

Customers have 30 days from the ship date to return items in their original condition for a full refund of the item(s) price. Original shipping charges you paid are non-refundable. Free return shipping is available for full priced, non-discounted bats and fielding gloves. If you ordered a discounted bat or fielding glove, or any other item, you can still return it but will have an applicable shipping charge deducted from your refund.

If you receive your order and realize you selected the wrong item/size, don't worry. Just return it within 30 days using this process and place a separate order for correct item/size at your own convenience. Please note that we do not do exchanges.

New items in original packaging - returnable for full refund of item's price within 30 days of original ship date. No restocking fees.

Lightly used and/or out of wrapper items - returned within 30 days will be subject to a 15% restocking fee that will be deducted from your refund.

Heavily used items, abused items, incomplete itemswill not be accepted.

Missing bat warranty stickers, holograms, serial number stickers - Your return will be declined or subject to a restocking fee if the sticker or hologram that came affixed to your bat is not returned, which is required for bat warranty purposes.

Defective or broken bats - These items must go back to the manufacturer for replacement. The manufacturers are the ones who hold the warranty replacement bats, so you'll have to contact them to get started. If you do return it to us, it will only slow down your replacement turnaround time. Each manufacturer has their own bat warranty process that they handle directly with you. When you do contact the manufacturer to start your warranty claim process, please have your order information ready as they'll need that as your proof of purchase. 

Don't delay! UPS labels generated using our automated system will expire 30 days after your original ship date.



Fine Print...

Subsidized shipping charges, incurred by us from your original order, will be deducted from your refund (if applicable).

By using our UPS account for your return, you agree to have the amounts listed below deducted from your refund, if applicable.

Returning something other than a full priced, non-discounted bat or fielding glove? Shipping charge(s) are as follows: 

$12.00 First item + $3.00 each additional item returned will be deducted from your refund. (Use the UPS returns link provided).

For example: you return a discounted bat, bag, and a pair of batting gloves:

Discounted bat ($12.00), bag ($3.00), batting gloves ($3.00) so $12.00 + $3.00 + $3.00 = $18.00 deducted from your refund to cover return shipping costs.

You may send returns back to us using any major carrier, however, to be eligible for our Free Return shipping program on full priced, non-discounted bats and fielding gloves, and to get the rates shown above for returning other items, you must use our UPS Returns portal.


If you would like to use your own return method, we will gladly accept your return at this address: ATTN: Returns
711 S Beach Blvd.
Anaheim, CA 92804

Writing your order number on the outside of the package helps us to quickly identify your return.

Length of Warranty 

• Aluminum and Composite Bats = 0 to 365 Days depending on bat (See item description for details. Replacement bats will be the similar item currently available from the maker of your bat)

(Return To Manufacturer If Bat Is Broken)

• Ash and Maple Wood Bats, Senior Softball Bats, Out of Wrapper Bats, and Blemished (BLEM) Bats DO NOT COME WITH A WARRANTY unless specifically stated on the product listing page.
• Bamboo/Composite Wood Bats = 0 to 90 Days depending on bat (See item description for details)
• Batting Gloves = 30 Days
• Equipment Bags = 30 Days
• Fielding Gloves = 365 Days
• Helmets and Catchers Gear = 30 Days


Warranty Bats - What Bat Will I Get In Return?

There is no guarantee which bat the bat maker will send as a replacement. The maker of your bat will decide and send you the most similar bat available. The decision is up to the maker of your bat.

IMPORTANT NOTE: Bats sent in for warranty with older stamps and or certifications that are no longer being made or no longer available from the maker of your bat may be replaced with the newest certification available, and NOT the exact same bat you sent in.

This is an especially important fact for purchasers of 1.20 USSSA stamp slowpitch softball bats as old bats sent in for warranty purposes will be replaced with the newest USSSA slowpitch stamp bats. does not accept warranty replacement bat returns for credit or exchange.

Shipping Information
Orders ship same business day if ordered by 2:00 pm Pacific Time. In stock items will be delivered in 1-5 business days when the Ground Shipping option is chosen. We ship from Anaheim, California.

Shipping Rates for a single bat or glove: The exact arrival date will be displayed on the item's page, and during checkout.

Ground: FREE on orders with subtotal over $100
Next Day Air: $5 to $27 (Arrives by end of day)
2nd Day Air: $0 to $17 (Free on most high-end bats and gloves)
3 Day Select: $0 to $14
Next Day Saturday: $25 -$47 As quoted (Offered Late Thursday to mid Friday)

There are no weight limits on Free Ground Shipping. All ground shipments over $100 are shipped FREE of charge.



APO/FP Shipping is not currently offered. We do apologize for the inconvenience.


We only ship to the 50 United States

Due to manufacturer restrictions, we cannot ship outside of the United States. Canada and Australia, we apologize.


Shipping to a PO Box:

We are unable ship to a PO Box, all orders must have a physical address as the shipping address.


Sales Tax:

By law we are required to collect sales tax on shipments to most states.


Rule Changes:

No refunds, exchanges or credits will be issued for bats that are, after purchase from, banned, forbidden, outlawed or deemed illegal for play for any reason. If you are unsure about the legality of a baseball bat or softball bat, we will do our best to help, but some leagues and associations sometimes make up special rules for their field, district, city or state. If you are unsure if a bat is legal for play, contact a local league official to find out before you make your purchase.



We are unable to ship to Canada. We apologize for the inconvenience.


Lost or missing orders/items:

You must notify us of lost or missing items/packages in a timely manner in order for us to properly file claims with the carrier and reship the lost or missing items. We require you notify us of lost or missing items/packages within 14 days of carrier's stated tracking delivery date.


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